This is the Return Authorization form for Roje Leather, Roje Exotic Skin Store, All Exotic Leather and Roje Workshop. To receive an RMA number and authorize your return, please complete the following:
1) Ensure that your return follows our standard return policy.
Unused and uncut items can be return within seven days of the purchase date for a refund minus shipping expenses. Items returned must be free of all cuts, creases, and markings. All items are inspected prior to shipment. Please notify customer service at Natasha@rojeleather.com if item was damaged during shipping.
To be accepted for refund or credit, as it received, this includes:
2) Complete the Return Request form below.
3) We’ll respond with a unique RMA number and a pre-paid USPS label.
4) Pack the product in the box that you received it in, wrapped the way you received it. (Do not fold or crease the skin!)
5) Print the label and tape it to the box. Write the RMA number on the box with a pen or a marker. Send it at your closest post office.
Sorry, but no exceptions: Packages received without an RMA or do not follow our return policy will be returned to your address without refund or credit.